OG130/2000: “The consumer has to notify in writing the right to waive the purchase without penalty and without giving any reason, within 10 days after receiving the product. Consumer has the right to cancel distance contract within 10 days without penalty and without giving any reason. The only cost for the consumer is of returning the goods.
You can return the products in 10 days after receiving the product.
Fill in the return form or send us an e-mail at office@wesrf.com with the subject “I return” (product name and code). Please write down your site identification data, your telephone number and the delivery address the product was ordered to, as well as your bank account number where we should return the money. The returning product must be in the same condition that was shipped (not worn or damaged and original WE SRF labels).
The package must be shipped to our EU Warehouse, Calea Plevnei 141, 060011 Bucharest, Romania. Telephone +40723 300 309. On arrival, the parcel will be checked to see if it meets the above conditions, otherwise it will be refused. We will return your payment by bank transfer in your designated account within 10 days.